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Nautilus Research. Together with Nautilus Advisors and ProBENCHMARK we answer questions and solve problems around all aspects of the outsourced services industry.
Need to gain a deeper understanding around an outsourcing industry best practice? Nautilus Research can answer your questions with customized research, teleconferences and on-site briefings.
Evaluating outsourced service vendors or negotiating a services contract? Nautilus Advisors consultants know the outsourcing industry from both a vendor and a client perspective.
Have an existing relationship that you're renegotiating? ProBENCHMARK has a suite of services that provide current market rates for your particular deal configuration, and meet the requirements of third-party benchmarking clauses.
How can we help you?
The latest Applied Research Notes:
(visit our Research Notes page to view all our papers)
| ARN # 102: Developing An Outsourcing Strategy: Evaluating Internal Business Operations for Efficiency and Effectiveness |
| by Dean Davison |
Most clients purchase outsourcing in response to an internal management decision or event, undermining the optimal use of outsourcing as a strategic option. (download the full paper...) |
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| ARN # 401: Managing Outsourcing Agreements: The Basics of Program Management Office |
| by Chris Pattacini |
By establishing an outsourcing Program Management Office, organizations can better prepare for, and address, the problems that typically arise, which will minimize risk and maximize the return of outsourcing, ensuring that that the key business objectives of outsourcing are met. (download the full paper...) |
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The latest Podcast by Dean Davison:
(visit our Podcasts page to view all Dean's interviews)
| Podcast # 405: Changing Prices After a Benchmark |
| expert: Chris Pattacini |
Changing the pricing can be done through a variety of methods including contractual adenda or modified service levels. (download the podcast...) |
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offers customized research, teleconferences, and onsite briefings to disseminate industry best-practices.
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provides a full suite of consulting services which enable timely and actionable outsourcing-related decisions.
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meets the requirements of third-party benchmarking clauses, covering IT Infrastructure, Offshoring, and Business Process Outsourcing.
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Upcoming Research Note Topics:
- Virtualization
- Offshore
- Global Delivery Assessments
Director of Nautilus Research's Dean Davison quoted in recent CIO Magazine article on Global Outsourcing
(read the article)
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703.914.0005